Customized Risk Prevention
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Customized Risk Prevention Program

Welcome to the Customized Risk Prevention Program™

The Customized Risk Prevention Program™ is the latest Ellis & Associates program offering, and once again illustrates why E&A has remained the leader in Aquatic Safety & Risk Management Consulting for more than 35 years. Adapting to the ever-changing aquatic safety and the operational landscape is what E&A is all about, and we continue to create programs to meet our clients’ needs, further exemplifying why we are widely recognized as the industry’s foremost innovator.

Centered around our signature International Lifeguard Training Program™ (ILTP®) the Customized Risk Prevention Program combines the foundational accountability of Lifeguard Licensure with performance-based Audits, and baseline Risk Prevention services, while allowing clients the opportunity to assess their individual operational risks and choose the right-fit options to meet their aquatic safety needs and budgetary requirements.

As a result of the flexibility inherent in allowing clients to tailor their risk prevention strategies to their individual needs, the Customized Risk Prevention Program is perhaps the most universally accessible consulting service available to Aquatic Facility Owners/Operators anywhere in the world.

Lifeguard management service

About the Program

First and foremost, the Customized Risk Prevention Program offers participants a full-service consulting relationship with the Proven Industry Leader. Program participants are assigned a Client Director to assist with needs analysis and the creation of the individualized Risk Prevention Plan. The Consulting Relationship is ongoing throughout the duration of program participation, and any changes in need are addressed as they arise.

As part of the Customized Risk Prevention Program, participants are also provided with a baseline set of highly effective“ best practices” and “program standards,” to include:

  • Lifeguard & Instructor Licensing through the International Lifeguard Training Program®
  • Operational Lifeguard Performance and “Test-Ready” Skills Standards
  • Lifeguard In-Service Training Requirements That Support Performance/“Test-Ready” Skills Standards
  • Customized, Accountability Based Audits
  • Model Aquatic Health Code Compliance Guide and Resources
On-Going Consulting Relationship

Optional Enhanced Services

In addition to these baseline standards, Customized Risk Prevention Program participants, can choose to include enhanced options from E&A’s extensive list of cutting-edge, innovative, and proven successful Operating Standards including:

  • Zone Validation Program and Documentation Standards Implementation
    • Includes Zone Validation-Based Staffing Standards, Zone of Protection Documentation Standards, and Staff Education Standards
  • Operational Vigilance Awareness Training® Program Standards Implementation
  • Emergency Action Plan Operating Criteria for Unconscious Events
  • Emergency Action Plan Operating Criteria for Suspected Neck and Back Injury Events
  • Emergency Equipment Standards implementation
    • Includes AED and Supplemental Oxygen Support Implementation
  • CPR/First-Aid Training Standards Implementation For Attraction Attendants
  • Supervisor Training and Performance Standards Implementation
    • Includes vanGUARD: Aquatic Leadership Training (our MAHC compliance training course for Lifeguard Supervisors)
Client Services Portal and our Learning Management System (LMS)

Client Services Portal and our Learning Management System (LMS)

Another key feature of the Customized Risk Prevention Program is the Ellis Client Services Portal and our Learning Management System’s (LMS) record tracking database. Each participating organization has its own private page from which they can implement key components of the program and access the resources necessary to fulfill their operating needs. The Client Services Portal allows program participants to post classes, assign training materials to students, assign and maintain staff Credentials in one central location and will provide notifications when credential expirations are nearing.The one-of-a-kind LMS also provides electronic delivery of both course materials (Digital Textbooks, Skill Competency Workbooks, Study Guides, and Class Information Documents) and Student Credentials. Additionally, program resources including training tools and checklists, templates for facility documentation and program implementation, Program Handbook resources, audit records, and general communications are available through the Client Services Portal.

Accountability-Based Philosophy

Added Value

As an added bonus for our Customized Risk Prevention Program participants, additional E&A educational options are available, through Ellis Education Services, at a discounted rate. These educational options include the MAHC compliant “Vanguard: Aquatic Leadership Training” program, a “Train-the-Trainer” course, and the “Waterslide Dispatch Operator Training” course. CLICK HERE to access the Ellis Education Services page for more information.

Aquatic Safety System Design & Consulting Services

Aquatic Safety System Design & Consulting Services

As an additional value-added service, the E&A team can provide design/construction plan review for new aquatic facility construction and/or the addition or alteration of waterpark attractions within your facility. The design/construction plan review specifically evaluates the items that directly impact aquatic safety and operational efficiency. During the design/construction plan review, the E&A team is also able to provide suggestions for the development of aquatic safety protection systems for integration into the plans.

As your Aquatic Safety & Risk Management consultants, E&A will also provide on-going evaluation of your existing aquatic facility site plans and will provide safety and risk management recommendations as they present themselves. Our experienced team of Client Managers can also provide a review of your Standard Operating Procedures (SOPs), and in the case of a new facility work with you to develop appropriate SOPs to address your operational safety and risk management needs.

Ellis Education Services Discounts

Aquatic Facility/Attraction Inspections

As a participant in the Comprehensive Aquatic Risk Management Program™ new Clients are provided with an on-site safety inspection of the aquatic facility, the individual aquatic venues and the individual aquatic features using custom-designed criteria based upon applicable industry standards and Codes. Existing CARMP™ Clients are given the option of receiving an inspection, (if requested), for any additions or modifications to their facility.

Inspections for new or significantly modified attractions/venues include Due Diligence Attraction Testing for new slides and a detailed written report including photos/videos where appropriate.

Aquatic Accident Investigations/Litigation Support/Expert Witnessing

Aquatic Accident Investigations/Litigation Support/Expert Witnessing

As the industry leader in Aquatic Safety & Risk Management, E&A provides an expert source of independent, unbiased, and proactive accident investigation. Our experts attempt to determine the proximate cause of accidents while developing and securing critical evidence to aid in defense of our Clients. Since 1983, our staff associates have investigated more than 800 aquatic accidents. E&A is regarded as the industry leader for aquatic litigation support services. Our litigation track record in successfully aiding the defense of our Clients remains unmatched in the industry.

Complete Scope of Service Protection

Complete Scope of Service Protection

Other training agencies provide a narrow scope of service… Training of your Lifeguard Instructors. As such their insurance coverage does not cover any more than that training. E&A carries a special Professional Liability Policy with a bodily injury inclusion, which covers our entire scope of service from consulting to lifeguard training to audits. We have “skin in the game” and stand behind our services.